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Strengths and Weaknesses of Online Surveys

    Strengths
  • Easy for respondents to use

  • Able to show images

  • Can control so respondent can complete the survey only once

  • Respondents can complete the survey on their own time

  • Data entered by respondent

  • Results available "real time"
    Weaknesses
  • If you wish to contact your customers you must have their email address

  • Unable to clarify responses

  • Unable to reach portion of the population without computers/internet access

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Online surveys

 
   
 
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